Shipping policy

Shipping 

All orders are shipped via USPS priority mail unless otherwise chosen. When your order is shipped, you will receive your tracking number. Please allow up to 2-4 working days for us to prepare and ship your order.

International Shipping

We happily ship our jewelry worldwide.

When ordering outside of United States of America, the recipient is responsible for assuring the product can be legally imported to the destination country.

Customs, duties, and taxes are non-refundable. Shipment that are refused because of unexpected import fees will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

To avoid a delay in receiving your order from customs, we strongly suggest:

  • Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.